Privacy Policy

We may collect information you voluntarily provide when you use our website or services, including your name, email address, phone number, mailing address, state of residence, and details you share through our contact, consultation, or event registration forms. We may also automatically collect certain technical information, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

Please do not submit sensitive medical, financial, or identification information through a general website form. If you need to share sensitive details, please do so during a private phone consultation with Joyce Rodgers.

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Schedule and conduct complimentary phone consultations
• Process event registrations and send event-related communications
• Provide insurance education and guidance related to your needs
• Send appointment reminders, confirmations, and follow-up communications
• Improve our website, services, and educational content
• Comply with applicable legal and regulatory requirements

With your consent, we may send you email communications related to your inquiry, consultation, event registration, or insurance education. You may opt out of marketing email at any time by following the unsubscribe instructions included in each message or by contacting us at info@coveredbyjoyce.com. Marketing consent is optional and is not a condition of purchasing any goods or services.

By checking the separate, unchecked SMS consent box, you agree to receive SMS text messages from J Rodgers Insurance Group related to your appointment, event registration, and account communications. Message and data rates may apply. Message frequency varies.

SMS consent and mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Marketing consent is optional and is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@coveredbyjoyce.com or 1-855-684-2272.

When you provide your phone number, Joyce Rodgers or a member of our team may contact you by phone to respond to your inquiry, confirm or reschedule an appointment, provide consultation-related information, or deliver services you have requested. Calls may be made using manual or automated dialing systems and prerecorded messages where permitted by law and consistent with your consent.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. We may use analytics tools, such as Google Analytics, to understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect some website functionality.

We do not sell your personal information. We may share your information with service providers who help us operate our business, such as calendar scheduling, form hosting, and email or SMS delivery providers, under agreements that require them to protect your information. We may also disclose information when required by law or to protect our rights. SMS consent and mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We take reasonable measures to protect your information using administrative, technical, and physical safeguards designed to protect against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. When your information is no longer needed, we will delete or anonymize it in accordance with our retention practices.

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of certain marketing communications. To exercise any of these rights, please contact us using the information below. We will respond to your request in accordance with applicable law.

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Our website may contain links to third-party websites that we do not control. This Privacy Policy does not apply to those third-party sites, which have their own privacy practices. We encourage you to review the privacy policies of any website you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.